Nestle Case Study

The Leadership Challenge

How do you make leadership training truly effective when your participants need to master emotional intelligence, decision-making, and stress management? That was the challenge brought to us by one of the world’s leading food and beverage companies.

With over 450 employees at their local office and production facility, they needed a solution that would:

• Develop emotional intelligence in real situations
• Improve decision-making under pressure
• Help leaders manage stress effectively
• Work for diverse teams spanning generations and cultures

Their participants brought unique challenges:

• Ages ranged from mid-20s to 60s
• Six different nationalities, none native English speakers
• Mix of departments and products
• Some had worked together, others had never met

Our Innovative Solution

We created “Set Them Free” – a crisis simulation that would test every aspect of leadership while embodying our commitment to sustainable practices. Here’s how we made it work:

The Experience

Leaders faced a complex hostage scenario where they needed to:

• Manage multiple stakeholder groups
• Make emotionally intelligent decisions under pressure
• Navigate complex negotiations
• Achieve their primary goal of saving lives

Our Sustainable Approach

True to our values, we delivered this through:

• Digital solutions instead of traditional paper materials
• Reusable resources for multiple sessions
• Minimal waste (just 56 post-it notes per session)
• Equipment made by our charity partner employing carpenters with special needs

The Journey to Success

Every 45 minutes, teams used our SEAL framework to reflect:

• Strategise
• Evaluate
• Align
• Lead

This structured approach helped transform classroom theory into practical skills, while our sustainable delivery meant we could achieve more with less.

Measurable Impact

Lasting Results

The client’s continued commitment speaks volumes. As they shared:

Thank you so much for all your support during this year. It has been a pleasure working with you. I am certain that we will continue to work together in 2025.